Privacy policy.

Weber Eye Care Privacy Policy

Effective Date: 7/3/2025

Weber Eye Care respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit weber-eye.com or interact with us through text/SMS messages. By using our site or providing your information, you agree to the practices described below.

1. Information We Collect

Contact Info: Name, postal address, email, phone number, Forms you complete; account setup; appointment scheduling

Health Info: Vision prescription, exam details, insurance data (protected health information, “PHI”) Patient intake forms; during visits

Device & Usage Data: IP address, browser type, referring pages, time spent Cookies, log files, analytics tools

Communication Data: Text/SMS messages, email content, call recordings when you contact us or opt in to SMS

2. How We Use Your Information

  • Patient Care: schedule exams, order or refill contact lenses, verify insurance, and send clinical reminders.

  • Text/SMS Reminders: send appointment confirmations, reschedule links, and contact-lens reorder prompts (no sales/marketing offers).

  • Site Operations: improve website performance, debug issues, and secure our systems.

  • Legal Compliance: satisfy HIPAA, TCPA, and other applicable laws, or respond to lawful requests.

3. SMS/Text Messaging Program

  1. Opt-In: You will receive texts only after providing explicit consent (e.g., checking an SMS box or texting a keyword).

  2. Purpose: Messages are limited to appointment reminders, schedule changes, or contact-lens reorder notices. We do not send promotional or sales texts.

  3. Frequency: Typically 1–3 messages per appointment cycle or reorder event.

  4. Charges: Message & data rates may apply.

  5. Opt-Out: Text STOP to cancel at any time. You may also text HELP for assistance or call us at 801-479-7850. Opting out will not affect your ability to receive essential health-related calls or emails unless you request otherwise.

  6. Security Notice: Text messages are not a fully secure medium; please avoid including sensitive PHI in replies.

4. Cookies & Tracking Technologies

We use essential and analytics cookies (e.g., Google Analytics) to understand site traffic and improve services. You can disable cookies in your browser, but some features may not function properly.

5. Information Sharing

We do not sell or rent your personal information. We share it only:

  • With Service Providers (e.g., appointment software, lab partners, SMS gateway) under confidentiality agreements;

  • For Legal Reasons (e.g., subpoena, HIPAA compliance);

  • If Business Ownership Changes (e.g., merger or acquisition, with successor entities bound by this policy).

6. Data Security

We employ administrative, technical, and physical safeguards—encrypted EHR systems, access controls, and regular audits—to protect your data. No system is perfect; please contact us immediately if you believe your information has been compromised.

7. Your Choices & Rights

  • Review / Correct: Request access to or correction of your records.

  • HIPAA Rights: You have additional rights concerning your PHI; see our separate Notice of Privacy Practices available in-office or on request.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from anyone under 13 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with a new “Effective Date.” Continued use of our services after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, our SMS practices, or your information, please contact:

Weber Eye Care
5331 S Adams Ave., Suite B
Ogden, UT 84405
Phone: 801-479-7850